Question

Don`t get Mail Notifications

  • 1 September 2022
  • 2 replies
  • 28 views

Hello,
I have created a survey, however, I do not receive a confirmation email when someone has completed the survey, although everything is enabled.
Otherwise I receive mails from Typeform.
Does anyone have any idea what I can do?

And one more question:
I have some questions whose answer is optional. However, the user is not redirected if the question is not filled. Can I set somewhere that some questions can be answered optionally?

Thank you

 


2 replies

Userlevel 7
Badge +5

HI @Sansi Lala Do you have the changes to your form published? That might solve both of these issues. 😀

Userlevel 7
Badge +5

Hey @Sansi Lala! Make sure to publish your form again after editing it! Hoping it works! Don't forget to let us know how it goes 😊

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