Edit email notification settings | Community
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Question

Edit email notification settings


I would like to customise settings in the email notifications but am receiving this message when I try to:

To edit email content, please verify your account. For more information and help, contact support.

I have tried searching help articles but cannot locate where this verification can be completed.

I would like to have the content of the form submissions included in the email notification.

3 replies

Grace
Community Team
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  • Community Advocate
  • 2839 replies
  • June 30, 2025

Hi ​@adminhealthgen.io welcome to the community 😊

Do you have a screenshot you could share? I would recommend reaching out to the support team in the meantime too - just so we can get you verified as quickly as possible! 


Thankyou Grace, I have submitted a support ticket to request assistance. Here is a screenshot in the meantime.

 


Grace
Community Team
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  • Community Advocate
  • 2839 replies
  • July 1, 2025

Thanks for sharing ​@adminhealthgen.io this is definitely something the support team will be able to fix for you. Let me know if you need anything in the meantime or have trouble contacting them 🙏


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