Embedded NPS form in email - can i automatically bring the user email back as hidden field? | Community
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Embedded NPS form in email - can i automatically bring the user email back as hidden field?


Hi,

I embedded a NPS form in email. I want to know which user gave which score. Can i automatically bring the user email back as hidden field? If so how ? 

 

Thanks

Pat

Best answer by john.desborough

@patrickq - the link you use to the NPS form is the key: you need to add a ‘hidden field to it that will hold the user’s email. 

depending on your email service/crm, you should be able to add the following to the url to the typeform:

  • #email={{subscriber.email}} 

replace the {{...}} text with whatever syntax your provider uses to append the email address to the url

 

in your typeform you will have to create a hidden variable in the Logic - Advanced area and call it ‘email’ 

this will create a ‘bucket’ into which Typeform will place the value of the variable=value pair and it will be submitted with  your form. 

 

hope that helps

 

des

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john.desborough
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  • Certified Partner & Champion
  • 5304 replies
  • Answer
  • July 15, 2022

@patrickq - the link you use to the NPS form is the key: you need to add a ‘hidden field to it that will hold the user’s email. 

depending on your email service/crm, you should be able to add the following to the url to the typeform:

  • #email={{subscriber.email}} 

replace the {{...}} text with whatever syntax your provider uses to append the email address to the url

 

in your typeform you will have to create a hidden variable in the Logic - Advanced area and call it ‘email’ 

this will create a ‘bucket’ into which Typeform will place the value of the variable=value pair and it will be submitted with  your form. 

 

hope that helps

 

des


Liz
Community Team
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  • Tech Community Advocate
  • 15008 replies
  • July 22, 2022

Hi @patrickq Were you able to give the suggestions above a try? Let us know how it went!
 

 


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