Answered

Exports seem to be broken

  • 14 February 2022
  • 5 replies
  • 98 views

When I export the responses of my survey, it will just not export all questions but leave the last e.g. ten questions. This is only the case since today, before there was no issue in getting the WHOLE data as csv or excel file. Is the platform buggy right now? anyone else has this issue? Like that I cant export the results, not even if I only export one answer. There will always be missing many answers. 

 

Greetings

Adrian 

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Best answer by john.desborough 14 February 2022, 17:29

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5 replies

I’ve just noticed this too … I usually CSV export weekly, just noticed today. In my case, the 1st field, which is usually a typeform ID, is being replaced with one of my other fields.

It is currently unusable

im rather new to the typeform community and I couldn’t find any direct customer support. Is there a way to get help on this directly? its quite critical as I cant use my data anymore..

Userlevel 7
Badge +6

@adrian degode - raise a help ticket at this link 

looks like this was sorted yesterday, got a reply from support saying the bug was resolved

 

thanks:muscle:

Badge +5

Thanks for your confirmation @eoinverling  !

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