Follow-up notification email not sending

@LLamont - keep in mind that the followups are good for one form only… if you set this up on one form but have several submitting, only with this one form is submitted will you get the follow up

can you show screenshots and/or check that the email address etc is configured properly in the “notify myself’ area?

thanks

des

Thank you @john.desborough - I don’t see a “notify myself” area, where is that? Can’t find in account or admin settings or within this form I made. I’m sure this is my problem...thanks for any additional help.

@LLamont - click on the notify myself block

that should take you into the area to inspect your notification to yourself

when you do you should see something like this: 

validate that the email showing is the one that you want to receive the email then click Continue at the bottom of the page to makes sure that the email itself is what you want to receive.then click save 

just in case something is not set up properly

des

Ah @john.desborough gotcha - yep that’s all set up correctly. I even edited the email content and saved before I did the test submission. Any other reason I may not be getting the email? Thanks so much