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Answered

Follow-ups & Email Notifications

  • Apr 12, 2023 4:35 PM UTC
  • 5 replies
  • 383 views

Hello Typeform Friends.

I would like the subject line of the email being sent to our team to be recalled from one of the multiple choice questions in the form.

Is this something that can still be done?

It looks like the Email Notifications feature has been replaced with Follow-ups that does not support the subject line option?

Do we have another way customizing the subject line?

 

Tjamls,

BB/

 

Best answer by Liz

Hi @bbrunner You can recall answers in the subject line like this: 

 

I’m just about to release a post on follow-ups soon, so stay tuned!

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      5 replies

      Liz
      Ex–Typefomer
      Forum|alt.badge.img+5
      • Liz
      • Tech Community Advocate
      • Answer
      • Apr 12, 2023 8:51 PM UTC

      Hi @bbrunner You can recall answers in the subject line like this: 

       

      I’m just about to release a post on follow-ups soon, so stay tuned!

      Life is a series of awkward moments separated by snacks.
        • bbrunner
        • Author
        • Explorer
        • Apr 12, 2023 9:06 PM UTC

        super obvious now, thank you!

          Liz
          Ex–Typefomer
          Forum|alt.badge.img+5
          • Liz
          • Tech Community Advocate
          • Apr 13, 2023 3:11 PM UTC

          Not a problem, @bbrunner ! Let us know what you end up doing with the follow-ups! 😀

          Life is a series of awkward moments separated by snacks.
          • Markkporter
          • Navigating the Land
          • Jul 16, 2024 7:07 PM UTC

          @Liz can we change the ‘sender name’ form ‘typeform notifications’ to my brand name? My leads are more likely to delete the email if it says that rather than from my website name where would increase the open rate

          john.desborough
          Forum|alt.badge.img+6
          • john.desboroughCertified Partner
          • Certified Partner & Champion
          • Jul 18, 2024 1:59 PM UTC

          @Markkporter not from the Typeform notifications. if you want to control this aspect, you will have to connect the typeform to your CRM/ESP and send out the results from your own account. 

           

          des

          If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...

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