Question

gSheet is not receiving our forms after downgrading plan?

  • 7 October 2022
  • 4 replies
  • 23 views
B

Our integrated gSheet is not receiving our forms after downgrading plan? Please help? How do I refresh API key? Cheers.

4 replies

Liz
Rank
Userlevel 7
Badge +5

Hi @Bauhaus_nz That’s interesting - can’t say I’ve heard this issue yet. Do you know if any of the questions in the form happened to be changed because of the downgrade? 

If you haven’t already tried to delete and re-add the integration, that might solve the issue!

Life is a series of awkward moments separated by snacks.
Gabi Amaral
Rank
Userlevel 7
Badge +5

Hey @Bauhaus_nz! Were you able to check the message my friend Liz sent you above? Wondering if deleting and re-adding the integration helped you!

Everyone you meet is fighting a battle you know nothing about. Be kind. Always. =)
B

Hi Guys. Thanks @Liz for your help. 

Yes it was because we downgraded, but the delete and re-add integration has seemed to have worked.

Cheers

Chris

Liz
Rank
Userlevel 7
Badge +5

Glad to hear it, @Bauhaus_nz ! Let us know if there’s anything else we can help with. 

Life is a series of awkward moments separated by snacks.

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