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Help - I can’t find my survey results? Has anyone else had this?

  • 12 January 2022
  • 2 replies
  • 17 views

I upgraded to paid Typeform plan, send survey out, initially saw responses coming in.  Now when I log on my account shows as the Free Plan and I can’t see my survey or results.  I’ve messaged contact help centre. Has anyone else had this problem? Please say they will find my results for my research…….


2 replies

Userlevel 7
Badge +5

Hi @HFarmer Thanks for stopping by the community! Did you happen to create the form under a different workspace than the one you’re looking at? 

Userlevel 7
Badge +5

Hey @HFarmer! Hope you're having a nice day. Were you able to talk with our support team? What did they say? Don't forget to send an update here! :wink:

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