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How can I block replies from being sent in part?

  • 29 April 2023
  • 1 reply
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Before our initial phone/Zoom outreach, I have a sizable questionnaire set up for all new customers to complete. There are many various sorts of questions connected to certain goods or services we provide, and I have logic built up to skip through portions of the questionnaire if they do not pertain to the individual doing it. Recently, a few forms have been submitted to us in which we only received a portion of the questionnaire, and it always appeared in a different location (even if there were subsequent needed areas)
 

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Best answer by Liz 1 May 2023, 16:07

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Hi @newkanyemerch Happy Monday! Thanks for stopping by. It sounds like some logic jumps are skipping over required questions. Could you send a screenshot of the response you received that didn’t have everything filled out and the corresponding logic jumps set up? 

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