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how do I edit the copy at the bottom of the email sent to the respondent?


I sent myself a test message of my typeform questionnaire.  I notice the email has a “thank you” message that needs to be edited.  I have not found a way to do that.

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Best answer by Liz 8 May 2023, 20:37

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Userlevel 7
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Hi @BobCoach Do you mind sending a screenshot of what you’re referencing? That’ll help us know where to point you. 

Thanks for your message.

 

Attached is a screen shot of what appears at the bottom of the email a respondent get after completing the form

 

I don’t recall how this was set up originally but it looks like it is not a part of the questions I created.

 

Perhaps there is a set up set up section.

 

As you can see here it needs to be edited:

I look forward to Thank you & have a nice day!
Bob Moore

 

I appreciate your help.

 

Bob

 

Userlevel 7
Badge +6

@BobCoach - looks like what you configured in the “notifications to respondent” area (or followups in the newer incarnation) ie in the body of the email. 

just head over there (use the gear icon on the form) and make the changes

 

des

Userlevel 7
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@BobCoach yes! Exactly what Des said. This article here can help, if you’re not quite sure where those settings are. 

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