Answered

How to delete a response from survey

  • 10 November 2022
  • 6 replies
  • 312 views
L

Hi, 

 

I deleted responses from people, wich was trolling, on my survey ; but they continue to appear in my results and make them false. How can i totally delete it ? 

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Best answer by Liz 10 November 2022, 18:49

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6 replies

Liz
Rank
Userlevel 7
Badge +5

Hi @LouisedeCreaft Happy little Friday! This article here can walk you through deleting responses. 😀

Life is a series of awkward moments separated by snacks.
L

Thank you but it doesn't give me answer to my question. I already deleted responses with the "delete" button, but the fact is it didn't deleted it from my survey's results. So they appears in my survey's results and make it false. 

I want that the survey's results don't take count on the deleted responses.

Liz
Rank
Userlevel 7
Badge +5

Hi @LouisedeCreaft Hm, the delete button should fully delete the results. If it’s still there, it might be best to contact our support team here, who can look at your form directly to see why that response isn’t deleting properly. 

Life is a series of awkward moments separated by snacks.
L

Ok, i’ll do it, thank you 

john.desborough
Userlevel 7
Badge +6

@LouisedeCreaft - one of the other things that you could try as well, is to Connect your typeform to Google Sheets and do the removal of the spam records and analysis of your resultant data set there.. 

 

just a thought

 

des

If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...
Liz
Rank
Userlevel 7
Badge +5

Were you able to get ahold of our support team, @LouisedeCreaft ?

Life is a series of awkward moments separated by snacks.

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