Hi @imagesevenkatie Welcome to the community! Did you make any changes or edits to the form after the form was already collecting responses? If so, this will delete previous answers. You can read more about this here. 

Hi Liz, 

Yes we changed a question from a radio button to a multiple choice answer. I have the responses from the existing records with the now blank answer I just need to be able to update the specific question against the records. Any ideas how?

Ah, that would do it, @imagesevenkatie . I’m afraid this removes the data and there isn’t a way to retrieve it back. To prevent this, the builder shows a pop up warning that the changes will affect the data. 

For any future changes, you’ll want to reference this article here, which will walk you through how to make changes to a form that’s already collecting responses. 

Hi Liz, 

I don’t need to retrieve the data I know what is missing. I need to know how to update an existing record. Is this something that Typeform isn’t capable of doing? It seems like this should be pretty basic functionality to be able to edit a records response. 

Thanks Katie

Hi @imagesevenkatie If you’re referencing updating a response that a respondent already submitted, this isn’t possible. Though, I have seen other customers connect their form to Google Sheets and then update the response there. 

If you’d like to update an existing question, this article here has suggestions on how to do this once you’ve already collected responses. 

Hello experts,

We are using Typeform for educational Quiz.

How can a student update his answers after he has submitted them ?

If he is submitting a second response, it is eating our monthly budget which doesnt make sense.

Hi @Ilyaad I’ve added your post here where we have an existing conversation about this and a workaround!