Question

Insights not coherent with results

  • 21 February 2022
  • 2 replies
  • 19 views

Hi, I closely monitor insights to improve conversion.

 

i see some discrepancies between insights and responses.

 

For example today I have insights showing 3 submissions and responses at 9 submissions. Any idea how and if these insights are reliable ?

 

Many thanks


2 replies

Userlevel 7
Badge +5

Hi @Ant777 Welcome to the community! Have you deleted any responses? If so, this data will still appear in the insights. 

Otherwise, do you mind sending a screenshot of what you’re seeing? 

Thanks!

Badge +5

Hiya @Ant777, how are getting on with your results. Keep us posted 👂

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