Issues with response attachments

  • 14 January 2022
  • 2 replies

Can not open some attachments from form responses. Has anyone had this issue and what did you do to fix it.


Best answer by Liz 14 January 2022, 18:01

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2 replies

Userlevel 7
Badge +5

Hi @dev@nvcosmo Happy Friday! Are you receiving an error message? Could you send a screenshot of the error? 

Usually this happens for a few reasons: 

  1. You need to be logged into the Typeform account to view the file or
  2. The response was deleted, and the link you’re trying to access is from a deleted response


Userlevel 7
Badge +5

Hey @dev@nvcosmo! Don't forget to send us a screenshot of the error so we can try to understand why this is happening! Looking forward to hearing back from you :wink: