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Issues with response attachments

  • 14 January 2022
  • 2 replies
  • 26 views

Can not open some attachments from form responses. Has anyone had this issue and what did you do to fix it.

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Best answer by Liz 14 January 2022, 18:01

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Userlevel 7
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Hi @dev@nvcosmo Happy Friday! Are you receiving an error message? Could you send a screenshot of the error? 

Usually this happens for a few reasons: 

  1. You need to be logged into the Typeform account to view the file or
  2. The response was deleted, and the link you’re trying to access is from a deleted response

 

Userlevel 7
Badge +5

Hey @dev@nvcosmo! Don't forget to send us a screenshot of the error so we can try to understand why this is happening! Looking forward to hearing back from you :wink:

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