We are not receiving Typeform answers for forms completed on a mobile platform.
Typeform answers come through fine via desktop.
What’s wrong? This just started happening within the past couple weeks or so.
Thanks!
We are not receiving Typeform answers for forms completed on a mobile platform.
Typeform answers come through fine via desktop.
What’s wrong? This just started happening within the past couple weeks or so.
Thanks!
Hi
here you go! https://tsmagrowth.com/cancel/
Any update on this?
Hi
I would suggest fixing the overlapping elements (it looks like a popup and a button for terms and conditions) to help increase the submissions on mobile.
Hi! Not sure I’m understanding your answer as our issue is not with the advancing of the Typeform by the user so that we can increase submissions success. I have tested out the advancing of the questions and that works fine.
Our issue is with the answers successfully transmitting to us when the user clicks on “submit” at the end. Clicking on “Submit” isn’t submitting the answers successfully and reaching us. I’ve tested this twice and the answers do not come through. Only when I submit the answers via desktop do the answers come through successfully when click on the same “Submit” button at the end.
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