Answered

Monthly response limitation

  • 8 April 2021
  • 3 replies
  • 116 views

Hi! I am trying to figure out if the response limitation per month on different payment plans makes reference to:

Responses - being interpreted as a Survey “completed” sent by the customer.

Responses - Each of the answers of a Survey.

 

So if I have a limitation of 10.000 responses a month does it mean I can visualize 10.000 surveys collected or the equivalent in Surveys of 10.000 unique user answers?
 

Thanks for the help!!!!!!!!!!!

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Best answer by Liz 9 April 2021, 21:10

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Userlevel 7
Badge +5

Ohhhh great question, @VMartins !

Although I haven’t reached that limit with my forms, I believe it’s a quick answer for @Liz @Mariana or @john.desborough - each with great insights to everything TF :)

Userlevel 7
Badge +5

Hi @VMartins that’s a great question! The limitation is based on the number of people who clicked the submit button and send their responses. For example, if I visit your form but then close the form before submitting my results, this doesn’t count towards your response limit. But if I submit my results, this would count as one submission, regardless of how many questions you have on the form. Hope that helps!

Userlevel 7
Badge +5

Very helpful, @Liz !! Thank you for jumping in an clarifying. 👍

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