Hello,
I’m trying to generate a report for a form but no matter what I try (change date filter, etc) it gives me wrong data.
For now we have 7 respondents that answered all questions but on the report it says not all of them answered every question.
Summary of my form :
Report :
+5Hey
Hmm that’s does seem strange. If you’ve applied filters to your summary, the filters won’t be reflected in the report.
I would recommend reaching out to our support team via this link and they can help troubleshoot.
+5Hey
+1Hey
One question for you -- do you capture partial responses using a partial response submit point in this form?
The new summary page you’re seeing here by default shows both the partial and full responses. The report that only shows 6 responses only uses completed responses.
One way to test if this is the cause -- in filters, you will see a response type filter. From here, you can select just completed and if my hypothesis is correct, you should see only 6 responses.
If this isn’t it, I’d talk to our support team and then I can take a look at it further.
Thanks!
Sun
All of my responses are completed, and this still doesn't explain the 120% I get on my report
I don’t have any filter activated on any side, everything is the same. (The issue still persists)
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