Hi guys,
I would like to ask how I can work around my Typeform in mobile. I cannot scroll it up once it reaches the end where you get to submit the form, but it works when using incognito.
Best answer by john.desborough
View originalHi guys,
I would like to ask how I can work around my Typeform in mobile. I cannot scroll it up once it reaches the end where you get to submit the form, but it works when using incognito.
Best answer by john.desborough
View originalHi
Hi Liz,
Is this the URL you need?
https://admin.typeform.com/form/gBUR7JFd/create
Hi Liz,
Is this the URL you need?
https://admin.typeform.com/form/gBUR7JFd/create
I think Liz is trying to see the behaviour you’re describing above and wants to see it with her own eyes. Is your embedded on a website? If so, can you share the URL of that website?
Is your typeform already published somewhere?
A video showing the issue may also be helpful to understand what’s going on!
Hi Gabriel and Liz,
The URL is not embedded on a website. The link will be sent to the lead when they inquire, it’s already published and we are already using it. Our clients are the ones who informed us of the problem. When we tried it, it also happened to some of us in the team. We tried it both in Chrome and Safari and still didn’t work, but when we use in incognito, it worked but of course we cannot keep asking clients to use it in incognito so I’m looking on how to fix it :) Thanks.
Attached the link of the of the form: Link
Link to the video:
In the video, it doesn’t go to the submit button. It doesnt want to scroll up.
https://drive.google.com/drive/folders/1h66CMg321iKw87ubejsu4Hy8wjDi9kMX?usp=sharing
Hi
Hi Liz,
Actually I also tested it and it worked on my end too, but for some it didn’t. not sure why.
The link is sent via DM on Instagram and Tiktok. From there they will either click the link or copy the link to a browser,
I would also like to ask if there’s a way I can make the SUMBIT button BIGGER.
Our last questions in the form is the CALENDLY booking and we have a submit button there to book a call, and after that some clients can’t see the last submit button. They think the submit one is the one from calendly. Do you have any tips for this one?
this way, all your data is recorded with the first push of button and then the meeting is booked and no one forgets to push the submit button as you describe.
des
Hi John,
Thank you so much. This is really helpful.
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