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Not all Results are showing in my Response chart.

  • May 2, 2021
  • 1 reply
  • 46 views

I received the email notification that I had a result submission.  But the answers are not showing up now in my results chart. These 3 were there before this new one.

Best answer by Mariana

Hey @Line&Edge. Happy Monday! :hugging:

 

Since someone would need to check your account, our support team are best placed to handle this kind of request. Please do get in touch with them here=)

 

P.S.: Please make sure you use the same email of your Typeform account. This is because tickets that are not raised with the right account will take more time to get a response since non Typeform users have a different priority.  

 

Hope this helps! 

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Mariana
Ex–Typefomer
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  • Ex–Typefomer
  • May 3, 2021

Hey @Line&Edge. Happy Monday! :hugging:

 

Since someone would need to check your account, our support team are best placed to handle this kind of request. Please do get in touch with them here=)

 

P.S.: Please make sure you use the same email of your Typeform account. This is because tickets that are not raised with the right account will take more time to get a response since non Typeform users have a different priority.  

 

Hope this helps! 


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