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people booking calls but responses not saving


Hi there, 

Basically I have people filling out the required questions to get to my calendy integration. They are booking a call via calendy (which they cant get to without repsonses) yet I have no responses

any help would be appreciated

Best answer by john.desborough

@dfortis  - can you share a link to your form to test? 

it sounds like you send the user to the calendly form before they ‘submit’ the data at the end of your form. I found that my first forms using this integration i had to put a reminder to folks to complete my typeform AFTER they had done the calenar booking. 

I learned to submit the user data and redirect to a second typeform with the calendly integration as the last part of the process actually works better. that way you get the info you want just in case they don’t complete the rest of the form after the booking. 

 

des

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john.desborough
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  • November 10, 2023

@dfortis  - can you share a link to your form to test? 

it sounds like you send the user to the calendly form before they ‘submit’ the data at the end of your form. I found that my first forms using this integration i had to put a reminder to folks to complete my typeform AFTER they had done the calenar booking. 

I learned to submit the user data and redirect to a second typeform with the calendly integration as the last part of the process actually works better. that way you get the info you want just in case they don’t complete the rest of the form after the booking. 

 

des


Grace
Community Team
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  • November 13, 2023
john.desborough wrote:

@dfortis  - can you share a link to your form to test? 

it sounds like you send the user to the calendly form before they ‘submit’ the data at the end of your form. I found that my first forms using this integration i had to put a reminder to folks to complete my typeform AFTER they had done the calenar booking. 

I learned to submit the user data and redirect to a second typeform with the calendly integration as the last part of the process actually works better. that way you get the info you want just in case they don’t complete the rest of the form after the booking. 

 

des

Great tip @john.desborough thanks for sharing! 🤗


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  • November 19, 2023

Thanks des! thats very helpful


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