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Resetting of responses

  • July 1, 2021
  • 1 reply
  • 103 views

Hi.

 

It says in my Essentials plan, that: “Your responses reset on Aug 1, 2021”. How can I avoid this? 
It’s essential that I can keep the results in Typefom.

Regards, Enel 

Best answer by john.desborough

@Enel - welcome to the community from another user

don’t worry about losing results.. what that means is that the count of responses your plan allows each month resets ie if you have 1000 responses in your plan, and receive 600 by the end of July, on Aug 1 you will be able to receive 1000 more next month (not the 400 remaining from july) 

 

i hope that clears up the issue

1 reply

john.desborough
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  • Certified Partner & Champion
  • Answer
  • July 1, 2021

@Enel - welcome to the community from another user

don’t worry about losing results.. what that means is that the count of responses your plan allows each month resets ie if you have 1000 responses in your plan, and receive 600 by the end of July, on Aug 1 you will be able to receive 1000 more next month (not the 400 remaining from july) 

 

i hope that clears up the issue