Question

Response tracking for team on Typeform

  • 6 April 2022
  • 2 replies
  • 23 views
J

Hi -

We have a number of emails coming through Typeform that need to be scored, sorted and replied to by our team.

What solutions are out there to handle this easily?

2 replies

Liz
Rank
Userlevel 7
Badge +5

Hi @jackkle234 Welcome to the community! By coming through Typeform, are you receiving them via our self-respondent notifications? If so, you should be able to reply directly to those emails to reply to your respondent, as long as you are asking them for their email address in the form. 

Life is a series of awkward moments separated by snacks.
Gabi Amaral
Rank
Userlevel 7
Badge +5

Hi @jackkle234! Were you able to check Liz' reply above? How are you getting these emails? We'd love to have more details so it'd be easier to help you! Wishing you a great day! 🤓

Everyone you meet is fighting a battle you know nothing about. Be kind. Always. =)

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