Question

Responses

  • 12 July 2021
  • 1 reply
  • 40 views

I am on the free account and the dashboard shows I have 100 responses in my account. Additionally, the dashboard says, I have collected 1 response. However, my published survey results show 4 responses collected. I know people have completed my survey but I can't see more than 4 responses (even thought I am meant to have 100 responses or am I?).

Is it because I need to upgrade to see the responses? If I upgrade the plan, will I get to see responses?

 


1 reply

Userlevel 7
Badge +5

Hi @Zaindii Welcome to the community! Did you happen to delete any responses? If so, they’ll still show in the response count in your form insights. 

If not, do you mind sending a screenshot of what you’re seeing? There may be something I’m missing, so this will help me look further into this!

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