Hi all
I’ve sent out a typeform and I think I have some responses but I didn’t realise that I had reached my limit on the free trial product. Is there anyway I can see the responses now that I’ve upgraded?
Thanks!
Nicky
Best answer by Mariana
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+5
Hi
Did the responses not carry through once the trial ended (in Typeform or another integrated app) or you aren’t able to locate the responses? Not sure I can help but I might be able to!
Thanks, Vicki. I can’t locate the responses.
I signed up for the free account a while ago. I sent out a survey yesterday, and people have clicked on the link to the survey. I wasn’t getting any responses coming in, so I assumed that people are clicking on the link but not completing the survey. But then I noticed that my responses limit was 0 (I’m assuming because I haven’t upgraded my account). I have now upgraded my account but still do not have any responses. I wanted to know if I upgrade do the responses come through, or is it that actually no one has replied…
I wondered if Typeform collects the responses but hide them if you have reached your limit.
Thanks!
Nicky
+5
Hey
Typeform doesn't hide collected responses =) If you don't have any in your Results panel, most likely there isn't any response yet. I can also submit a test if you like - just let me know the typeform URL :)
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