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Results thumbnail not showing up in social share

  • 9 September 2022
  • 3 replies
  • 186 views

Hello. When social sharing my quiz result, the image associated with that result doesn’t show up. How do I get it to show?

 

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Best answer by Liz 12 September 2022, 17:02

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Hi @azd Happy Monday! 

You have likely set this up correctly in your Typeform account, but sometimes there can be a delay for the social media sites to catch/update the latest meta description from a form. Luckily, most of them offer a way to manually retrieve the latest info, by pasting in the URL of the form into their Post/Sharing inspector. You can find the options for the respective social media platforms here:

 

Linkedin post-inspector

 

Facebook/WhatsApp debug tool

 

Twitter Validator

 

Let us know if this doesn’t work!

You’re right. There was a delay. Thank you Liz.

What about if you want to post it to what’s app? The same is happening for me and I need to send the link to a what’s app group.

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