Question

Since new features on the results, Xlsx downloads are missing a lot of data for me

  • 14 February 2022
  • 3 replies
  • 30 views
I
Userlevel 1

Hi All,

Since new features on the results table, xlsx downloads are missing a lot of data for me… All the opinion scale answers are missing in the Excel file. (same thing for CSV by the way!)

Did anyone experience that? did you have a solution for that issue?

 

Any help for that please.

Issam

 

 

3 replies

Liz
Rank
Userlevel 7
Badge +5

Hi @Issam Thanks for stopping by the community. This is definitely strange. I’ve reached out to our support team to see if they have any reports of this. I’ll post back shortly!

Life is a series of awkward moments separated by snacks.
Liz
Rank
Userlevel 7
Badge +5

Hi again, @Issam ! There is an open bug for this, so I’ve followed the bug updates to report back here with any fixes. :grinning:

Life is a series of awkward moments separated by snacks.
I
Userlevel 1

Hi Liz,
Thanks for your interest and support 👍🏼.

We look forward to see this bug fixed asap. It is an important feature!

Best.

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