Submission number is lower than response number | Community
Skip to main content
Answered

Submission number is lower than response number

  • September 9, 2022
  • 4 replies
  • 49 views

Yesterday when I open the insights panel, the number of submissions & responses is the same. But when I open it today, the number of response is higher than submission report. Where is the remaining 24 submission, we got their full response it just wasnt reflected in the analytics.

 

Best answer by Bluepanda

Hi Liz,

I reach out directly to typeform support. They are still working on this issue. 

View original

4 replies

  • Author
  • Explorer
  • 2 replies
  • September 9, 2022

When I try to use the date filter. There is 0 response. But the thing is, we do get response on Sept 8. 26 response. So actually the response on Sept 8 is not recorded somehow. Making the submissions number lower than the response number

 


Liz
Community Team
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 15035 replies
  • September 16, 2022

Hi @Bluepanda Were any questions deleted or any of the responses deleted? 


  • Author
  • Explorer
  • 2 replies
  • Answer
  • September 19, 2022

Hi Liz,

I reach out directly to typeform support. They are still working on this issue. 


Liz
Community Team
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 15035 replies
  • September 19, 2022

Let us know what they say, @Bluepanda !


Reply