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Submission number is lower than response number

  • 9 September 2022
  • 4 replies
  • 43 views

Yesterday when I open the insights panel, the number of submissions & responses is the same. But when I open it today, the number of response is higher than submission report. Where is the remaining 24 submission, we got their full response it just wasnt reflected in the analytics.

 

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Best answer by Bluepanda 19 September 2022, 06:12

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When I try to use the date filter. There is 0 response. But the thing is, we do get response on Sept 8. 26 response. So actually the response on Sept 8 is not recorded somehow. Making the submissions number lower than the response number

 

Userlevel 7
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Hi @Bluepanda Were any questions deleted or any of the responses deleted? 

Hi Liz,

I reach out directly to typeform support. They are still working on this issue. 

Userlevel 7
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Let us know what they say, @Bluepanda !

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