Submissions & Responses not matching up - is there a delay?

  • 22 September 2022
  • 1 reply



Is there some kind of delay between when submissions are successfully showing up in responses? I did NOT delete any responses, even test responses. Why is there a discrepancy across my submissions (4) and responses (1)? Is there some kind of delay between submissions and responses being logged?


When I submitted my first response, it was initially 1 submission, 0 responses, but after a few minutes, it showed up in responses. It’s been more than 10 minutes for other submissions, but they’re not showing up in my responses. Is there a bug or issue today? 



1 reply

Userlevel 7
Badge +5

Hi @matchalatte Happy Friday! Have you deleted any responses? If so, this number will update in the “Responses” tab, but it won’t update in the “Insights” tab.