Hey Typeform users,
I am having an issue with a survey using Typeform where 1/3 of the responses are marked as SPAM and when you check the form / survey and look in the RESULTS section.
The problem is not this, the problem is that maybe half of the results marked as SPAM are not spam and I want to move them to the main results list which is also the list that is feeding into a connected XLS and its only feeding the main results list, excluding the SPAM list.
Talking to support they did not offer any way to export the spam submissions to an XLS or even the option to move or save them individually. So the only solution I see is taking each entry and manually move each answer / options which is a pain.
Did anyone had this issue and found a solution?
Attaching a screen shot. You can see 77 responses, but those are not counting the SPAM ones that you can see when you click that circled button, there are 30+ ones from which half or more are not spam. So there are in total 100+ actual responses
Selecting in the spam list some of them, there is the option to “Report as not spam” but that doesnt move it to the other list. Seems like a half baked idea.
Hoping that someone has a solutions or a workaround.
Thanks in advance