Question

The responses are no longer being emailed to us!

  • 28 January 2022
  • 3 replies
  • 34 views
H

Yesterday al of a sudden we stopped receiving the responses once the form is filled in and completed. We also get the responses emailed to the email address in the notification section.  Please can someone help me!!!

3 replies

Liz
Rank
Userlevel 7
Badge +5

Hi @Hope Have you checked your notification settings? Are the notifications turned on and changes to the form have been published? 

Life is a series of awkward moments separated by snacks.
Gabi Amaral
Rank
Userlevel 7
Badge +5

Hey @Hope! Welcome to our Community! Did you have time to check your notification settings like my friend Liz suggested above? Make sure you check if the notifications are turned on and that you published your edits! Thank you! :smiley:

Everyone you meet is fighting a battle you know nothing about. Be kind. Always. =)
A

Hi!
If I go in under “Account - Settings - Communications” I have these options

 

Product intro, tips, and inspiration

Company news

Coupons and announcements

But where do I make the setting so that I get the responses to my email?

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