Tool for qualitative phone interviews?

  • 22 March 2023
  • 3 replies

Hi community, we would like to do a telephone survey and a survey in typeform. the qualitative telephone survey should complete our data. later we would like to evaluate and present both surveys together. i think typeform is not suitable for entering the answers from the telephone interviews. which tool would be suitable here? and how can the answers be evaluated together at the end?


Thanks :-)


Best answer by Liz 24 March 2023, 19:23

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Userlevel 7
Badge +5

Hi @Wildbiene Who are the people entering the data when doing the phone surveys? 

Hi Liz, thanks for your reply. This would be the customer service agents, live while on the phone. 

Userlevel 7
Badge +5

I see, thanks, @Wildbiene ! They should still be able to use Typeform to fill in information while on the phone! I can’t see an issue with that offhand, but if you have something you’re not sure on, let me know.