Answered

Typeform email hidden is not recognize on the results

  • 27 January 2022
  • 7 replies
  • 66 views

Hi, 

 

I have created a poll with two fields hidden:

 

  • email
  • name

Th results recognize the name but not the email. 

How can I sor it out?

 

 

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Best answer by smarty 31 January 2022, 11:39

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7 replies

Userlevel 7
Badge +5

Hi @smarty Is the email field on your form set to required? If not, the respondent can skip over this question without providing an answer. 

Userlevel 7
Badge +5

Hi @smarty 

How does it look like in your results?
Are you sure about your links redirecting to the form?

hidden fields are query parameters you append to your form url

https://form.typeform.com/to/abc123
will be

https://form.typeform.com/to/abc123?email=kiki@lol.com&name=kiki

Hi @smarty 

How does it look like in your results?
Are you sure about your links redirecting to the form?

hidden fields are query parameters you append to your form url

https://form.typeform.com/to/abc123
will be

https://form.typeform.com/to/abc123?email=kiki@lol.com&name=kiki

Hi @picsoung:

 

The thing is I have created the proper URL for a list in Hubspot which is this one: “https://form.typeform.com/to/XZAqCc4V#nombre={{contact.firstname}}&correo={{contact.email}}

 

I am going to send to a list of contacts which I have name and email, however the results don´t appear their information hidden per user:

 

Nombre = extracts the token name

Correo = does not extract the token email 

 

I have done in another form but this time does not work with emai, because it is not necessary to ask the email because I alredy have it, before and it worked

 

Hi @smarty Is the email field on your form set to required? If not, the respondent can skip over this question without providing an answer. 

Email is not required because I already have it when I send them, Check the answer to @picsoung you got the whole information

 

Thanks in advance

Userlevel 7
Badge +6

@smarty - do you have the ‘correo’ field created in the typeform as the hidden field name? or did you create the variable as ‘email’?

the hidden field needs to be created in the typeform..

 

can you take a screen shot of your hidden fields list in the advanced logic tab?

 

des

@smarty - do you have the ‘correo’ field created in the typeform as the hidden field name? or did you create the variable as ‘email’?

the hidden field needs to be created in the typeform..

 

can you take a screen shot of your hidden fields list in the advanced logic tab?

 

des

You got it, you were right I put in the logic hidden fields “email” instead of “correo”.

 

Thank you very much

 

 

 

Userlevel 7
Badge +6

@smarty - glad it worked !

 

 

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