Typeform generated QR doesnt allow android to scan | Community
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Typeform generated QR doesnt allow android to scan

C

I created a Typeform QR code, and while it works great when scanned by an Iphone, when it is scanned with an android it does not allow the user into the typeform. Ive attached an image of what the user sees after scanning the QR. Any assistance would be appreciated.

 

    5 replies

    Liz
    Community Team
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    • Liz
    • Tech Community Advocate
    • 14960 replies
    • January 5, 2023

    Hi @Cooper.Borchert Do you mind sharing the QR code so we can test it? Thanks!

    Life is a series of awkward moments separated by snacks.
    C

    @Liz QR is below. Thanks.

     

    john.desborough
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    • john.desboroughCertified Partner
    • Certified Partner & Champion
    • 5294 replies
    • January 5, 2023

    @Cooper.Borchert - i just tested it from my Google Pixel 7 Pro and i get to the ‘report an issue’ form.. looks like it works for me .. 

     

    des

    If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...
    Liz
    Community Team
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    • Liz
    • Tech Community Advocate
    • 14960 replies
    • January 6, 2023

    @Cooper.Borchert Are there any particular androids/browsers that this is happening on? 

    Life is a series of awkward moments separated by snacks.
    Grace
    Community Team
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    • Grace
    • Community Advocate
    • 2661 replies
    • January 16, 2023

    Hey @Cooper.Borchert how’s it going? Do you have any more info to share so we can look into the android issue a bit further?

    If cauliflower can become pizza, you my friend can do anything

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