Question

Typeform generated QR doesnt allow android to scan

  • 5 January 2023
  • 5 replies
  • 44 views
C

I created a Typeform QR code, and while it works great when scanned by an Iphone, when it is scanned with an android it does not allow the user into the typeform. Ive attached an image of what the user sees after scanning the QR. Any assistance would be appreciated.

 

5 replies

Liz
Rank
Userlevel 7
Badge +5

Hi @Cooper.Borchert Do you mind sharing the QR code so we can test it? Thanks!

Life is a series of awkward moments separated by snacks.
C

@Liz QR is below. Thanks.

 

john.desborough
Userlevel 7
Badge +6

@Cooper.Borchert - i just tested it from my Google Pixel 7 Pro and i get to the ‘report an issue’ form.. looks like it works for me .. 

 

des

If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...
Liz
Rank
Userlevel 7
Badge +5

@Cooper.Borchert Are there any particular androids/browsers that this is happening on? 

Life is a series of awkward moments separated by snacks.
Grace
Rank
Userlevel 7
Badge +5

Hey @Cooper.Borchert how’s it going? Do you have any more info to share so we can look into the android issue a bit further?

If cauliflower can become pizza, you my friend can do anything

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