Answered

URGENT - survey closed at 100 responses with business plan

  • 4 March 2022
  • 5 replies
  • 54 views
P
Userlevel 1

Hello, my survey was automatically closed at 100 responses even if I have paid for a business plan that allows 10 000 answers for month. How to activate again my survey ?

Please help this is a survey for business opening.

Isabel

icon

Best answer by john.desborough 4 March 2022, 21:06

View original

5 replies

john.desborough
Userlevel 7
Badge +6

@Palomita9 - use this link to open a ticket with the Support Team

 

des

If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...
P
Userlevel 1

Dear John,

 

Many thanks for your kind help. I have found the solution on paramaters access.

The issue is resolved.

Have a good week.

Isabel

Liz
Rank
Userlevel 7
Badge +5

@Palomita9 Glad to hear the issue was solved! Could you let us know what fixed the issue in case anyone else runs into the same thing? :grinning:

Life is a series of awkward moments separated by snacks.
E

Hello! I have the same problem. Can someone help us? Thank you!

john.desborough
Userlevel 7
Badge +6

@Eduxarxa - you will need to raise a help ticket with the Typeform Support Team at this link

 

des

If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...

Reply


Still need help?

Don't be shy and ask the community.

Ask your question here!
Community T&Cs