We have a troll answering once a week... how can we do to have real metrics avoiding this troll's results? | Community
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We have a troll answering once a week... how can we do to have real metrics avoiding this troll's results?

  • September 5, 2022
  • 2 replies
  • 54 views

We have a troll answering once a week... how can we do to have real metrics avoiding this troll's results?

 

We check big picture monthly to  study results, but we have a doubt… if we do delete answers from trolls, wich results will appear? Taking in account what we have deleted or not?

 

How is best to do? Delete answers we consider false answers?

 

Thanking in advance to your assistance…

 

… have a nice day!

 

Best answer by Liz

Hi @Proelia Digital Happy Tuesday! If you haven’t already, I would suggest looking at the post below for ways to block the spammer: 

If that isn’t enough, you can delete the answers from the form, though these results will still show in the Insights. 

You could also integrate your form with something like Google Data Studio to create your own reports and filter accordingly: 

 

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2 replies

Liz
Community Team
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  • Tech Community Advocate
  • 15035 replies
  • Answer
  • September 6, 2022

Hi @Proelia Digital Happy Tuesday! If you haven’t already, I would suggest looking at the post below for ways to block the spammer: 

If that isn’t enough, you can delete the answers from the form, though these results will still show in the Insights. 

You could also integrate your form with something like Google Data Studio to create your own reports and filter accordingly: 

 


Gabi Amaral
Ex–Typefomer
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  • Ex–Typefomer
  • 1776 replies
  • September 14, 2022

Hello @Proelia Digital! How are you doing today?

I was wondering if you were able to check the message my friend Liz has sent you above. Hope you can get rid of this troll as soon as possible! 🙏🏼


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