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What is the SLA between form submission and showing up as response

  • 31 May 2021
  • 1 reply
  • 140 views

Userlevel 1

Hi Team,

May I ask how long I should expect between a user submitted a form and the response showing up on https://admin.typeform.com/form/aformid/results#responses?

Today I experienced a very long time (over 30 min) for that. May I ask if that is normal?

Thank you!

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Best answer by Mariana 31 May 2021, 10:01

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Userlevel 7
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Hi @John. Welcome to the Typeform Community =) 

 

The result should appear in a few seconds, not much more than that. If you noticed this is happening with your submissions, the support team might need to check your form and test it to be able to troubleshoot. You can contact them here. Let us know how it goes!

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