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Why is Email editing temporarily disabled?


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34 replies

  • Navigating the Land
  • 1 reply
  • December 2, 2024

I am experiencing this issue as well and need resolved ASAP on a handful of live forms that are publicly facing. It’s absurd that I have to reach out to support to have a bug manually overridden (I already contacted them).


Liz
Community Team
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  • Tech Community Advocate
  • 14891 replies
  • December 6, 2024

Hi ​@cbrock It’s definitely not ideal, I know! The support team is going to be your best help for this!


  • Navigating the Land
  • 2 replies
  • February 14, 2025

Having the same issue.    No one has gotten back to me.    This is not a small thing.   Basically you made it impossible to send the data we receive to an email.   I’m using typeform to build forms for my clients so at the end of each one I need the email responses to get sent to my client.    Now that’s impossible.    They can’t all login to typeform to see the responses besides that’s so inefficient.  I don’t understand how this is a thing you guys have dropped the ball on.  this is CORE to your platform.       

There’s a ton I love about typeform and I am genuinely excited to use it but this is a deal breaker.  I don’t understand how anyone can use it like this. 


  • Navigating the Land
  • 2 replies
  • February 14, 2025
cbrock wrote:

I am experiencing this issue as well and need resolved ASAP on a handful of live forms that are publicly facing. It’s absurd that I have to reach out to support to have a bug manually overridden (I already contacted them).

did they fix it for you.  I’m super worries and i’m under a tight deadline.    Basically this screwed me over hard cause I was not expecting to not be able to send form data to my client.   


Liz
Community Team
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  • Tech Community Advocate
  • 14891 replies
  • February 27, 2025

Hi ​@RebelForce Sadly the support team is the best option since they have access to your account, but they did let me know they responded to your inquiry the day after you contacted us here. Let me know if you didn’t receive those emails - they may be in spam!

 


  • Navigating the Land
  • 1 reply
  • February 28, 2025

I have the same issue but when clicking on contact support it just brings me back to the FAQ homepage not to the contact support one

 


john.desborough
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  • Certified Partner & Champion
  • 5268 replies
  • February 28, 2025

@primaverasound - use this link instead to raise  your support ticket.


  • Navigating the Land
  • 1 reply
  • March 4, 2025

I too am having this issue and have contacted support 2x with no response. I’m on a paid plan so it’s rather frustrating to pay for something that I can’t fully use.


Liz
Community Team
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  • Tech Community Advocate
  • 14891 replies
  • March 5, 2025

Hi ​@aimeebravo Our support team let me know that they received your email late last night, so they’ll get back to you as soon as they can!


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