Does Videoask still exist? | Community
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Question

Does Videoask still exist?


Kris Trinity

hey guys, Not sure if I am missing something but does Videoask actually exist any more? for context I run a marketing agency and we are interested in using video ask and its AI features as part of our services portfolio, but when I went to record a video i couldnt get access to the camera video features and when I checked the blog and X accounts, the last posts were from more than 6 months ago. 

 

Any help or insight would be greately appreciated. 

2 replies

Liz
Community Team
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  • Tech Community Advocate
  • 15035 replies
  • May 8, 2025

Hi ​@Kris Trinity Happy Thursday! I hope you’re having a good one. 

Yes, VideoAsk is still alive and well! While we don’t have any new features at the moment, we are maintaining the product and fixing existing bugs. 

However, as for the issue with the camera, could you send a screenshot or a bit more information on the issue you’re experiencing? That’ll help us see why the camera isn’t connecting!


Grace
Community Team
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  • Community Advocate
  • 2736 replies
  • May 22, 2025

Hi ​@Kris Trinity are you still having issues with testing out VideoAsk? 

It might be that you need to allow browser permissions for using the camera and microphone on that particular device, let me know if I can help at all with the setup!

 


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