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Question

upgrade

  • November 15, 2025
  • 2 replies
  • 19 views
BRYANT

I've upgraded, but I still don't have more minutes, and my business depends on your service.

2 replies

Grace
Community Team
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  • Grace
  • Community Advocate
  • November 17, 2025

Hi ​@BRYANT the upgrade can sometimes take time to process, are you seeing more minutes now? If not, I would recommend reaching out to the support team (support@videoask.com) so they can check your account and see what’s happened. 

If cauliflower can become pizza, you my friend can do anything
Grace
Community Team
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  • Grace
  • Community Advocate
  • November 28, 2025

Hi ​@BRYANT just wanted to check if everything worked with your upgrade in the end? 

If cauliflower can become pizza, you my friend can do anything

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