Hi all
Is it me, or is Video Ask Support team understaffed or something? They are taking a long time to reply to emails. For example, I emailed on 27 March and chased on 4 April, and still have not received a response. I am looking to subscribe to the Brand package but it seems that my emails are not being treated as a priority. I have a survey due to be launched on 1 May but need an answer to a question urgently before proceeding.
Any ideas.
Thanks.
Rob