Access to the New Builder

Hello, Julie. Welcome to our Community!

You have the option to use a Matrix question and also a Ranking question in your forms. Is this what you're looking for?

Also, I confirm you do have unlimited logic jumps under the Professional plan. Are you facing any issues when building your logic jumps? 

Let us know and we'll be happy to help!

Hi @ssweeneyjgi ! You’ll find those options in the new builder. If you’re account has the classic builder, we’ll be adding the new builder soon to all accounts! :) 

Hi @ssweeneyjgi we may be able to get this added to your account. :) I’ll send you a DM!

@henrym I’ll send you a DM! :) 

Hi, I’m working on a survey and want to add a matrix question. But I couldn't locate the option on the editor. Is it included in the free plan? Thank you.

Hi @KATHERINE . Thanks for popping by! The matrix question is available in the free plan using our new builder. We’re rolling out the new builder to all accounts soon, so if you don’t see the new builder yet, it will be there shortly. :) 

Hello! Same here, I’d love to get the matrix question option very soon as I have a survey meant to go out in 2 weeks time. Thanks a lot !! @Liz 

I’m in the same boat. Just joined to test out Typeform and was excited about the ranking option, but it’s not showing up even when I make sure all the ‘Trial’ features are enabled. Any chance you can add me to the access list as well? @Liz Thanks!

Hi, 

I need the matrix question for my survey and it is suppose to go live asap. I can’t find the matrix question type in the builder, when is it available?

Thanks

@sergi I didn’t see a message in your reply, but if there’s anything we can answer for you, let us know!

Hi @jonas Thanks for joining the community. :) Happy to hear you’re interested in the features within the new builder! Depending on the region you are in we may (or may not) be able to give you early access - this is to do with our roll out plan. However, the awesome news is that we expect to grant you all access by Q2. Let us look into it and we’ll get back to you as quickly as we can! 

Hi @Angel Aid Cares.

Thanks for joining this conversation! Regarding the matrix questions and our New Builder, we may (or may not) be able to grant you access depending on the region you are in. Let me send you a DM to confirm if this is possible in your case.

One way or another we should have everyone on the New Builder by the beginning of Q2, that’s the plan right.

Note that I removed your Marketing Manager’s email from your post. Since this is a public forum it’s better to keep emails away from the ‘public eye’.

Glad to have you in the community with us! =)

I also have this problem; I thought I would have access to ranking if I paid for the upgrade!