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Advanced Logic is not showing up


The option to click on advanced Logic is not showing up.

My logic is limited to ‘Go to’ option only.

Best answer by Liz

Hi @Em Lee If you click on “Add rule,” this will allow you more logic options. 😀

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11 replies

john.desborough
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  • September 12, 2022

@Em Lee - can you please share a screen shot of what you are seeing? that will help us troubleshoot

des


  • Author
  • Explorer
  • 2 replies
  • September 13, 2022

I’m currently on the business plan and when I click on the logic → no advanced option is appearing as seen in the youtube guides.

 

Browser Details

Version 104.0.5112.101 (Official Build) (arm64)

 


Liz
Community Team
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  • Answer
  • September 20, 2022

Hi @Em Lee If you click on “Add rule,” this will allow you more logic options. 😀


  • Author
  • Explorer
  • 2 replies
  • September 22, 2022

Hi @Liz 

I’m trying to find the logic for 

is not Choice 1
then
jump to Question x

my only option consists of “is” and “is not” and “go to” and “numerical” which is quite limiting


Liz
Community Team
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  • September 23, 2022

Hi @Em Lee You need to click the Add Rule button, and then set up your logic jumps like this: 

 


  • Explorer
  • 3 replies
  • October 16, 2022

Hi @Liz I have the same problem (see screenshot attached) - I dont see the possibility for creating a new variable.

 

Reason why I am asking is related to this question: 

I am using stripe and its calculating my price correctly but in the notification to the customer it always shows 0.

wanted to try out the proposed solution with v_price...

 

 


Liz
Community Team
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  • October 17, 2022

Hi @HebenTh Are your respondents being charged correctly? 

As for adding variables, you’ll want to click on the option “Personalize with data” to find the variable options. 


  • Explorer
  • 3 replies
  • October 17, 2022

yes the are charged correctly in the payment question but in the email notification it shows 0.

 

Why is that?


Liz
Community Team
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  • October 17, 2022

Hi @HebenTh If the option for bank transfer is selected, the pricing variable will show 0. Though, if they pay via card, then this value should show in the notifications. 


  • Explorer
  • 3 replies
  • October 17, 2022

Hi @Liz 

 

the checkou is not a mandatory field in my form. I skipped the payment. If I understand correctly thats the reason why it shows 0? if they enter credit card credentials and actually pay the price should show in the notification?


Liz
Community Team
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  • October 18, 2022

Ah, that would be it, @HebenTh ! If they skip over that field, then yes, it would show 0 since 0 was charged.