Question

button URL is not working on desktop but is working on mobile

C

Ï have created a form, on the final step I have added an encoded URL to send a WA message. Is working fine on mobile, but in desktop is not working at all. It goes to a 404 page on WA

3 replies

C

Since is on the final screen the “test mode” is not helping me with the issue. 

So I have enabled inspector (on the browser)

Network > offline

So could take the URL: found the issue space char (percentage 20) is on the formed URL

 

https://wa.me/%2B52%2081%203406%203789?text=Saints%20-%20Elements%0AS%C3%A1bado%206%20Mayo%20202


It makes me wonder how is working on mobile but not in desktop? I have already raise a ticket to support

Liz
Rank
Userlevel 7
Badge +5

Hi @Carlos Cano Apologies for missing this! Do you mind sending the URL where you have the form embedded? 

Life is a series of awkward moments separated by snacks.
Grace
Rank
Userlevel 7
Badge +5

Hey @Carlos Cano are you still having issues with this one? Feel free to share your URL here and we can take a look if needed 😊

If cauliflower can become pizza, you my friend can do anything

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