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Can't unpublish a live form...help!

  • 15 February 2021
  • 1 reply
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Hi, I am unable to unpublish a live form and need to do so as it is taking space in my allotted forms count and I no longer need this form. I should also add I have already received submissions on this form and would like to close it down instead of deleting it. Anyone know how to do this?

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Best answer by Mariana 15 February 2021, 12:44

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Userlevel 7
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Hey @hello. Welcome to the Typeform Community! =)

 

I totally understand you don't want to get more responses but also don't want to delete your form. To solve this kind of situation, there is feature that gives you the option to close your typeform to new responses.

 

To do that, you'll need to open your typeform from your Workspace, and click on the lock icon, highlighted below:

 

A new menu will appear:

 

Once you toggle the option  "Close typeform to new responses", the respondents who access your form will now see a default message like this:

And they won't be able to fill it out anymore. 🤩

 

Let us know if you have any trouble when following these steps! 

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