Skip to main content
Question

Can unselected recalled variables display nothing instead of _____?

  • September 7, 2026
  • 1 reply
  • 13 views

Hi! I’ve seen that a similar issue has been discussed previously in this thread.

But the last update there was a couple of years ago, so I was wondering whether there have been any new solutions since then?

I’m creating an interactive questionnair/enginee that helps users assess their level of control of their health condition, then provides highly personalised information based on their answers.

One of the questions has around 13 possible answers and users can select multiple options. I’ve created a separate text variable for each possible answer and use Replace logic so that, when an option is selected, the corresponding variable is populated with relevant personalised content.

At the end, I use Recall information to bring these variables together and create personalised advice based on exactly what the user selected.

The issue is with the options they didn’t select. For example, if a user selects 3 out of the 13 options, they should see the three relevant pieces of content. However, for each of the other 10 unselected options, Recall information displays _____ 10 times! 😩.

This means the final content looks quite messy.

Is there now any way for recalled information relating to an unselected option to display nothing at all rather than _____?

1 reply

  • Navigating the Land
  • September 7, 2026