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Deleting "county"


Can we get the update to delete “Country” in the address form question? We are currently a local company and have gotten the feedback that the “Country” line adds an unnecessary step for our current customer base. 

Best answer by Liz

Hi @LPAdmin Thanks for stopping by! You can mark the country field as not required, but it’s not possible to remove it completely at this time. 

 

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Liz
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  • March 6, 2023

Hi @LPAdmin Thanks for stopping by! You can mark the country field as not required, but it’s not possible to remove it completely at this time. 

 


  • Navigating the Land
  • 1 reply
  • May 26, 2023
Liz wrote:

Hi @LPAdmin Thanks for stopping by! You can mark the country field as not required, but it’s not possible to remove it completely at this time. 

 

Please work on the option to remove field… looks stupid for a local company to ask someone about their country.


  • Navigating the Land
  • 1 reply
  • June 1, 2023
fandango wrote:
Liz wrote:

Hi @LPAdmin Thanks for stopping by! You can mark the country field as not required, but it’s not possible to remove it completely at this time. 

 

Please work on the option to remove field… looks stupid for a local company to ask someone about their country.

we also need to delete unneeded fields.


Liz
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  • June 1, 2023

Hi @Josch Thanks for stopping by! We’ve shared your feedback with the product team. 😀


  • Navigating the Land
  • 4 replies
  • February 25, 2024

Hard agree with this. Need the option to remove fields like you do for the ‘contact info’ page. We are an electrical business based in the UK, looks crazy asking customers what country they are from. Cannot use this feature until this option is added.  


  • Navigating the Land
  • 3 replies
  • April 24, 2024
Liz wrote:

Hi @Josch Thanks for stopping by! We’ve shared your feedback with the product team. 😀

Liz, it’s been 10 months and still no progress. Losing my confidence that suggested features like this one are not being prioritized. Time is running out...looking at other options.


Liz
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  • April 25, 2024

@cthigpen We’re working on it, I promise!


  • Navigating the Land
  • 4 replies
  • June 25, 2024

Any update on this? 


Liz
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  • June 27, 2024

Hi @Kazkazkaz Our product team is working on having this released closer towards the Fall/Winter time however, that timeline could change. Keep an eye out here for updates!


  • Navigating the Land
  • 1 reply
  • September 7, 2024
Liz wrote:

Hi @Kazkazkaz Our product team is working on having this released closer towards the Fall/Winter time however, that timeline could change. Keep an eye out here for updates!

 

 

Hi, is this still on track for Fall/Winter? It’s mind blowing this option to turn off a field in a question set is so complex it wasn’t an early feature. As OP said the optics are very bad for local organizations & adds another barrier to conversion. 

A tip maybe to pass along to the product/dev team - Gravity Forms has a great setup where you can select the country first and then disable (hide) the the country (or state/province) fields. 


Liz
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  • September 18, 2024

Hi @RaisingSails Yes it is! Keep an eye out on the community here for updates! (And thanks for the feedback - I’ll share that with them!)


  • Navigating the Land
  • 1 reply
  • January 16, 2025
Liz wrote:

Hi @RaisingSails Yes it is! Keep an eye out on the community here for updates! (And thanks for the feedback - I’ll share that with them!)

Hi Liz, is there any update on this?

 

Thanks


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