Feedback
Question

Email alerts

  • 25 January 2023
  • 5 replies
  • 33 views
J

Am I able to receive an email when a customer answers a type form?

5 replies

Liz
Rank
Userlevel 7
Badge +5

Hi @JohnB432 Happy Wednesday! Our article here can walk you through how to set up notifications on your form. 

Life is a series of awkward moments separated by snacks.
J

Thank you. I do not see notifications in my settings. Do I have it in my plan? I have a basic plan for now as I just signed up yesterday. 

Liz
Rank
Userlevel 7
Badge +5

Hi @JohnB432 Every account should have the notification settings. When you click on the gear in the builder, what options do you see? Do you mind sending a screenshot? 

Life is a series of awkward moments separated by snacks.
J

 

Liz
Rank
Userlevel 7
Badge +5

Hi @JohnB432 Thanks! The email alerts need to be set for every form. Our article here can walk you through how to turn on notifications, and I also made the gif below: 

 

Life is a series of awkward moments separated by snacks.

Reply


Still need help?

Don't be shy and ask the community.

Ask your question here!
Community T&Cs