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Email alerts

J

Am I able to receive an email when a customer answers a type form?

Best answer by Liz

Hi @JohnB432 Thanks! The email alerts need to be set for every form. Our article here can walk you through how to turn on notifications, and I also made the gif below: 

 

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    5 replies

    Liz
    Community Team
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    • Liz
    • Tech Community Advocate
    • 15028 replies
    • January 25, 2023

    Hi @JohnB432 Happy Wednesday! Our article here can walk you through how to set up notifications on your form. 

    Life is a series of awkward moments separated by snacks.
    J
    • JohnB432
    • Author
    • Explorer
    • 2 replies
    • January 25, 2023

    Thank you. I do not see notifications in my settings. Do I have it in my plan? I have a basic plan for now as I just signed up yesterday. 

    Liz
    Community Team
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    • Liz
    • Tech Community Advocate
    • 15028 replies
    • January 26, 2023

    Hi @JohnB432 Every account should have the notification settings. When you click on the gear in the builder, what options do you see? Do you mind sending a screenshot? 

    Life is a series of awkward moments separated by snacks.
    J
    • JohnB432
    • Author
    • Explorer
    • 2 replies
    • January 26, 2023

     

    Liz
    Community Team
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    • Liz
    • Tech Community Advocate
    • 15028 replies
    • Answer
    • January 27, 2023

    Hi @JohnB432 Thanks! The email alerts need to be set for every form. Our article here can walk you through how to turn on notifications, and I also made the gif below: 

     

    Life is a series of awkward moments separated by snacks.

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