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Answered

Email alerts


Am I able to receive an email when a customer answers a type form?

Best answer by Liz

Hi @JohnB432 Thanks! The email alerts need to be set for every form. Our article here can walk you through how to turn on notifications, and I also made the gif below: 

 

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5 replies

Liz
Community Team
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  • Tech Community Advocate
  • 14583 replies
  • January 25, 2023

Hi @JohnB432 Happy Wednesday! Our article here can walk you through how to set up notifications on your form. 


  • Author
  • Explorer
  • 2 replies
  • January 25, 2023

Thank you. I do not see notifications in my settings. Do I have it in my plan? I have a basic plan for now as I just signed up yesterday. 


Liz
Community Team
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  • Tech Community Advocate
  • 14583 replies
  • January 26, 2023

Hi @JohnB432 Every account should have the notification settings. When you click on the gear in the builder, what options do you see? Do you mind sending a screenshot? 


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  • 2 replies
  • January 26, 2023

 


Liz
Community Team
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  • Tech Community Advocate
  • 14583 replies
  • Answer
  • January 27, 2023

Hi @JohnB432 Thanks! The email alerts need to be set for every form. Our article here can walk you through how to turn on notifications, and I also made the gif below: 

 


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