Question

Help! Every Correct Answer Is Followed By The Wrong Answer Screen.

  • 7 September 2021
  • 6 replies
  • 72 views

Hi everyone,

We’re having an issue and really don’t know how to rectify it. We have a simple survey that asks respondents a question. If they get the answer wrong, it goes to an ‘Oops, the correct answer is...’ screen and that’s fine. If they get the answer right, it goes to ‘Well done...’ AND THEN goes straight to ‘Oops’ instead of the next question. I can’t see any reason in the logic for why it would do this. 

Does anyone have any ideas?

Thank you very much.


6 replies

Userlevel 7
Badge +5

Hello @Jazmin! Welcome to our Community! :sunny: 

Can you please share a screenshot of how your logic looks like? It'll be easier to help if we understand exactly how you've built your logic.

Looking forward to your reply! :wink:

Thank you for getting back to me. The logic looks like this:

 

 

Hi @Jazmin! This is from another user! :relaxed:

Could you share a screenshot of the content of your logic? You can do it by clicking [Questions branching] and it should look like this:

 

 

Userlevel 7
Badge +5

Hi @Jazmin were you able to solve the logic jump issue?

Hello,

 

The logic content is: 

I can’t figure this out. I’d really appreciate any light you could shed.

Userlevel 7
Badge +5

Ah, I see! You may have to add in some additional logics to prevent it from basically showing that the answer is both right and wrong. This article should be able to walk you through this, but let me know if you have any troubles setting this up!

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